Real vehicle knowledge from CARFAX Canada
The chat uses vehicle information from DealerHub's CARFAX Canada integration, so it can answer questions about the specific vehicles on your site.
All DealerHub features
New · Your website, answering 24/7
AI sales chat for car dealer websites, with real vehicle knowledge from CARFAX Canada
Shoppers don't only browse during business hours. DealerHub's AI sales chat sits on your dealer website and holds a natural conversation with potential buyers, answering their questions about your vehicles 24/7, using real vehicle information from CARFAX Canada.
What the AI sales chat does
When a shopper is looking at a car on your website, they usually have questions. What's its history? How many kilometres? What trim is it? If nobody's there to answer, many of them move on to the next dealer. The AI sales chat answers those questions in a natural back-and-forth conversation, at any hour. Because it draws on real vehicle information from CARFAX Canada, its answers are about the actual vehicle, not generic talking points.
Who it's for
- Small dealerships that can't staff the phone or website chat around the clock
- Owner-operators who are on the lot, at auction or with a customer when questions come in
- Any dealer who wants shoppers to get answers at 10 p.m. on a Sunday instead of a voicemail
What's included
Natural conversation
Shoppers can ask questions in their own words and follow up the way they would with a salesperson. There are no rigid menus or keyword buttons.
Answers 24/7
The chat is available whenever your website is: evenings, weekends and holidays.
Built into your DealerHub website, on every plan
The AI sales chat is included on every plan and is part of your DealerHub dealer website, which is fed by your DealerHub inventory. There's no separate chat vendor or script to install.
How it works, day to day
- 1A shopper browsing your website opens the chat on a vehicle they like.
- 2They ask questions about the car in plain language.
- 3The chat answers using real vehicle information from CARFAX Canada and keeps the conversation going as they ask more.
- 4When they're ready to take the next step, they can contact your dealership, apply for credit or plan a visit using your website.
Your team keeps the relationship. The chat makes sure shoppers aren't left waiting when you can't answer right away.
How the AI sales chat connects to DealerHub
- Dealer Website: the chat lives on your DealerHub website.
- Inventory Management: it answers questions about the vehicles you publish.
- CARFAX Canada integration: it uses real vehicle history information in its answers.
- CRM, Leads & Customers: when shoppers reach out through your website, you follow up from your lead pipeline.
AI sales chat FAQs
What can the AI sales chat answer?
Questions about the vehicles on your website, using real vehicle information from CARFAX Canada, in a natural conversation.
Is it available outside business hours?
Yes. It answers shoppers 24/7.
Does it replace my salespeople?
No. It answers vehicle questions when your team isn't available, so shoppers get answers until your team can follow up.
Do I need to install anything?
No. It's part of your DealerHub dealer website.
Is the AI sales chat included in my plan?
Yes. The AI sales chat is included on every plan.
Let your website answer while you're busy selling
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